SPARCRequest Email Issue

Dear SPARC Users,

We are experiencing a technical issue with the server that is not allowing all SPARC related emails to send per assigned SPARC email triggers. MUSC Information Solutions is working on resolving the issue, and we will keep everyone updated.

Sorry for the inconvenience.

-The SPARC Team


New Professional Services Imported into SPARC

Dear MUSC SPARC Users,

In collaboration with the MUSC Physicians and Primary Care, we have finished adding in a new batch of professional services into SPARCRequest.

These batch of services, 2019 of MUHA Clinical Services and 1429 of MUSCP Professional Services, are the ones without Medicare cost rate on the fee schedule. The import services have Research Rate of 17.6% of the full service rate. The 17.6% is the current approved GCR%.

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Please contact us if you have any questions.

-The SPARC Team (



SPARCRequest Maintenance

Dear MUSC Users,

We are experiencing a technical issue related to regular SPARC maintenance, which is causing the site to not display all currently available services. We are aware of the issue and working diligently to resolve it in a timely manner. An update will be sent out once SPARC is back up and fully functional.

Thanks in advance for your patience and sorry for the inconvenience!

– The SPARC Team

SPARC_IDS Pharmacy Workflow

When working with Investigational Drug Services (IDS) in SPARC, you will receive the communication below.

“If you are requesting IDS study management services, please submit the appropriate service requests via SPARCRequest (  All requests for new study fee reviews and setups must be submitted through SPARC, and informal requests via email will not be accepted.  Additionally, all protocol, pharmacy manual, and IB amendments should be submitted through SPARC, rather than email, for appropriate document management.  If you are not familiar with SPARC, please contact the SCTR Success Center for assistance.”


Below is a list of the basic SPARC requests and statuses (click to enlarge) to use when requesting IDS services, although in some situations the fee review request may be submitted by the Office of Clinical Research (OCR) on your behalf.  All study protocols involving IDS should also be submitted to the OCR for review.

To initiate new study setups in IDS, study teams will be responsible for submitting a SPARC request for “New Study Setup and Drug Management Services.”  Please submit this request as soon as you know you are ready to proceed with a study, but only after you have received IDS approval of your completed Fee Schedule.

Hospital Technical Services Quarterly Update

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Dear MUSC SPARCRequest Users,

We have finished updating the Hospital Technical Services (HB) services in SPARC for the previous quarter.

This update included 37 new services added, 117 services deactivated, as well as CPT code, name changes, and/or pricing changes for 3436 HB services.

Enjoy the updated prices for more accurate budget(s)! Please feel free to contact us if you have any questions.

Thanks for your support and Happy Presidents’ Day!

-The SPARC Team (