SPARCRequest Tip of the Day: How to Request Another Service When the Previous Ones are Complete

Hello Everyone,

In the recent release of SPARCRequest (v1.8.0) on August 30th 2016, we have made  some adjustments about service requests, to allow ordering a new service request of the same service, when all the previous requests with the same service has been “Complete” (closed by the service provider).

For example, SPARCDashboard protocol # 10044 has 4 requests: One of them was for a”Community Engagement & Research Consultation” service requested when the study was initiated. It is now marked as “Complete” by the service provider because the consultation was fulfilled some time ago, as shown below, and I cannot “Edit” that request any more (can still “View” it).

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Now as my study progresses, I have new questions and want to have another consultation about community engagement. What should I do? Here are the simple steps to follow:

1). Confirm that all the previous Community Engagement requests are all “Complete”. If so, click the “Modify Request” button on SPARCDashboard for the chosen protocol.

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2). Add another one of the service into your SPARCRequest shopping cart (either from the search box or from the service catalog). 

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Notice here that the previous complete Community Request (0002) shows in the cart as not-removable, and the new one (0005) is.

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Also, on Step 2B (Visit Calendar) page, the previous (complete) request shows up with pink background with all the fields disabled (non-editable), whereas the new (draft) request is up for editing.

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3). Click “Continue” through Step 1-4 pages, and Click “Submit to Start Services” when you are ready for submission. And your new request is on the way!

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Hope this tip is helpful to you. Please don’t hesitant to contact us if you have any questions about SPARC.

-The SPARC Team

2016.9.9.

Important Research Billing System Notice

On behalf of Epic Research:

An issue has been brought to our attention with research charges not always routing appropriately. This is as a result of a recent update on 7/19/16 to the MUSC Epic EMR system. We are requesting that study teams pay particular attention when reviewing their daily research billing reports for accuracy and move any misrouted charges appropriately. MUSC Epic Research team is working with Epic corporate to have a solution to this issue put in place as quickly as possible. We will continue to update the MUSC Research Community with information as it becomes available.

If you have any questions, please do not hesitate to contact the Epic Research Team at: epicresearch@musc.edu.

SPARCDashboard Tip: How to Find Archived Protocols

Hello Everyone,

         Today we are introducing the tip of the day for our recently launched SPARCDashboard module (a 2-in-1 for the previous “Admin Portal” and “User Portal”). The topic is: how to find archived protocols on the SPARCDashboard (and unarchive them).

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         Here are the three steps to Unarchive a study/project:

1). Check the “Archived” checkbox on the left panel of your Dashboard;

2). Click the “Filter” button on the same panel, and all your archived studies/projects will show up on the list on the main page;

3). Click the “Unarchive Study/Project” button to unarchive the chosen protocol.

After that, the unarchived protocol will show back up on your dashboard.

Note: If you know the SPARC ID of the protocol you are looking for, typing that ID inside the search box before checking “Archived” will be a fast route of seeking.

Please let us know what other tips of SPARC that you would like to learn. Thanks and have a great week!

-The SPARC Team

2016.7.4.